10-06-2019, 10:15 PM
(10-06-2019, 08:11 PM)arvidj Wrote:(10-06-2019, 04:12 PM)EdK Wrote:(08-17-2019, 01:51 PM)arvidj Wrote: The only thing that I ordered extra was the PEI layer that goes on top of the heated bed and a spare PTFE tube.
Arvid,
When you say "spare PTFE tube" do you mean a spare nozzle? I can't find a PTFE tube on their website.
Ed
No. The policies on their website are weird. You cannot see the parts page until you have placed an order for a printer. Guess they don't want to be a parts house but are willing to support their customers. I'd start a chat and tell them what you want to order and ask them how to go about it such that it is all shipped at once. Or maybe they changed things and they no longer have a PTFE tube between the feed rollers and the hot end.
But you also need to be careful about the order total value and how it fits under customs. I'm sure the person you chat with knows the ropes there also.
Thanks Arvid. I already ordered the printer and was going to do a second order for the spare parts so as not to go over the $800 limit. I'll just wait until the printer arrives and see if the PTFE tube is still there before I order spare parts.
Ed